Circ Dental complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
Your past and current medical and dental condition;
Radiographs, clinical photographs and study models;
Information about the treatment we have provided or propose to provide (and its cost);
Notes of conversations or incidents that might occur for which a record needs to be kept;
Records of consent to treatment;
Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

Your general medical practitioner;
The hospital or community dental services;
Other health professionals caring for you;
Dental Insurance Companies of which you are a member.
Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy X-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original X-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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EXCELLENT

150 reviews

Emma Jayne Brockway

7 days ago

I cannot recommend Circ Dental enough! I had Invisalign followed by composite bonding and I am completely blown away by both the experience and the results. The entire process was genuinely pain-free, and the end result has exceeded all my expectations—I’m so happy with my smile. From the moment you walk in, the staff make you feel incredibly welcome. Everyone is warm, friendly, and truly goes above and beyond to make sure you’re comfortable and well looked after. You can tell they really care about their patients and take pride in what they do. If you’re considering any dental work, especially Invisalign or cosmetic treatments, you will not regret choosing Circ Dental. Outstanding service, amazing results, and a team that makes the whole journey a pleasure. Thank you so much! 😁✨.

Stephen Gill

A filling and extraction completed by Jade and her assistant with great care and attention. A quality experience from start to finish. The follow up phone call was unusual but much appreciated.

janet sumner

1 week ago

Excellent care by Jade & team. Highly recommend 🤩

Ana Morgadinho

Everyone is lovely and I felt at ease. I was nervous and it all went really well. Thank you!!

Matt Barnes

2 weeks ago

Excellent service and very professional

Eva Edelston

I had such a lovely experience with the whole team! Nick did my composite bonding and I honestly couldn’t be happier with the results🥹 my smile looks miles better and I feel so much more confident. Thank you Nick — you work magic🤩 Bev was lovely and reassuring during the appointment and the reception team have been friendly and welcoming each time I’ve visited which really makes a difference☺️ I’m really grateful to you all — thank you!

Christy & Megan

3 weeks ago

For many years I’ve not liked the dentist, always been worried when I’ve had to go for checkups etc. Over last 18 months I’ve been coming to Circ, and I can honestly say it’s been the best decision I’ve made. From the reception team to Matt my dentist, they are honestly amazing. They are so welcoming and make you feel so at ease. I can’t speak highly enough of Matt, he’s been brilliant in all of my recent check ups and treatments. I can’t thank the Circ team enough!

Paul Hill

1 month ago

I was well treated an was amazed at the service nothing to much trouble sam is well caring a gud would recommend which I av already girls were fantastic with me made coffe etc

Jackie Calderbank

THANK YOU Sam and the team are Circ 💯 I ave just completed a 6-week smile makeover journey with Circ Dental and it has honestly been one of the best decisions I’ve ever made. I had waited a long time for this moment and went in with a very clear idea of what I wanted. Sam understood exactly what I was looking for — a natural-looking smile that was still vibrant, white and classy without looking unrealistic. We had several consultations and he really took the time to get everything just right. The whole team have been amazing. The reception staff are absolutely lovely, always welcoming, friendly and professional, and every appointment felt relaxed from start to finish. I’ve not only achieved the smile I imagined — it’s actually gone far beyond what I expected. I couldn’t be happier with the result. I would highly recommend Circ Dental to anyone thinking about cosmetic work, whether it’s crowns, extractions, or a full smile makeover. If you want natural-looking teeth done properly, this is definitely the place to go.

Beth Winstanley

2 months ago

I've recently signed up for the monthly maintenance plan after being unable to find an NHS dentist. Both appointments I have had so far have exceeded my expectations with really knowledgeable professionals who make you feel comfortable and calm. The environment is clean and welcoming with the reception team always smiling and kind. Whilst I have not had extensive treatment here, I would recommend them to anyone looking for a private alternative to an NHS dentist, with monthly payment plans which are affordable.